Uninstall licence?

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   Hi,

I changed the harddisk of my notebook and realized that I want to uninstall my MetaEdit licence. I installed the old harddisk again and tried to start MetaEdit. The program said that the hardware-fingerprint has changed (but it didn't - I used the old harddisk). Then I tried to launch the Key un-installer, but the program didn't start at all.

Can I uninstall MetaEdit and install it again (perhaps the key un-installer works then), or will my licence be lost if I do that?

cheers,
Chris

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Christopher Members Profile Send Private Message Find Members Posts Add to Buddy List Contributor Joined: 04.Jun.2010 Location: Austria Points: 10	Post Options Post Reply Quote Christopher Report Post Thanks(0) Quote Reply Topic: Uninstall licence? Posted: 19.Jul.2010 at 20:55
	Hi, I changed the harddisk of my notebook and realized that I want to uninstall my MetaEdit licence. I installed the old harddisk again and tried to start MetaEdit. The program said that the hardware-fingerprint has changed (but it didn't - I used the old harddisk). Then I tried to launch the Key un-installer, but the program didn't start at all. Can I uninstall MetaEdit and install it again (perhaps the key un-installer works then), or will my licence be lost if I do that? cheers, Chris

janne Members Profile Send Private Message Find Members Posts Add to Buddy List MetaCase Joined: 25.Mar.2008 Points: 58	Post Options Post Reply Quote janne Report Post Thanks(0) Quote Reply Posted: 20.Jul.2010 at 10:03
	Hi Chris, Each hardware fingerprint is based on information about the components of that PC, including its CPU, hard drive and network card. Changing one of these components, or adding a second component of that type, can change the hardware fingerprint. Before doing this, a user should thus uninstall his MetaEdit+ key. If he does not, and the hardware update changes the fingerprint sufficiently, he will be unable to start MetaEdit+, and unable to uninstall his key – a key can only be uninstalled from a PC on which it is valid. Please send your license details (license number and a short problem description) to: info@metacase.com, and your license can be freed manually by the MetaCase